Terms of Use for ProQ Services


Last Updated: 8/6/2025

Effective Date: 8/6/2025


1. Acceptance of Terms


Welcome to ProQ Services. These Terms of Use ("Terms") govern your use of our website proqservices.com and our procurement services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.


2. Description of Services


ProQ Services provides comprehensive procurement solutions, including but not limited to:


  • Supplier sourcing and evaluation

  • Purchase order management

  • Contract negotiation

  • Supply chain optimization

  • Procurement consulting

  • Vendor management

  • Cost reduction strategies


3. Eligibility


By using our Services, you represent and warrant that:


  • You are at least 18 years of age

  • You have the legal capacity to enter into binding contracts

  • If using our Services on behalf of an organization, you have the authority to bind that organization to these Terms

  • Your use of the Services will not violate any applicable law or regulation


4. User Accounts


Account Creation

To access certain features of our Services, you may need to create an account. You agree to:


  • Provide accurate, current, and complete information

  • Maintain and promptly update your account information

  • Maintain the security of your account credentials

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.


5. Acceptable Use


You agree not to:


  • Use the Services for any illegal or unauthorized purpose

  • Violate any laws, regulations, or third-party rights

  • Transmit any harmful code, viruses, or malicious software

  • Attempt to gain unauthorized access to our systems or networks

  • Interfere with or disrupt the Services or servers

  • Collect or harvest any information from the Services without permission

  • Impersonate any person or entity or misrepresent your affiliation

  • Use the Services to send spam or unsolicited communications

  • Engage in any activity that could damage our reputation or business


6. Intellectual Property Rights


Our Property


All content on our website and in our Services, including but not limited to text, graphics, logos, images, software, and documentation, is the property of ProQ Services or our licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written permission.

Your Content By submitting any content to us (including feedback, suggestions, or materials), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for the purpose of providing and improving our Services.


7. Confidentiality


Both parties acknowledge that they may have access to confidential information. Each party agrees to:

  • Maintain the confidentiality of all confidential information received

  • Use confidential information only for the purposes of the Services

  • Not disclose confidential information to third parties without prior written consent

  • Take reasonable precautions to protect confidential information


8. Service Terms


Procurement Services


When engaging our procurement services, additional terms may apply, including:


  • Specific service agreements

  • Pricing and payment terms

  • Delivery schedules

  • Performance standards

  • Service level agreements


Fees and Payment


  • All fees for Services are as agreed upon in writing

  • Payment terms are net 30 days unless otherwise specified

  • Late payments may incur interest charges

  • All fees are exclusive of applicable taxes


9. Disclaimers


Service Availability

We strive to maintain continuous availability of our Services but do not guarantee uninterrupted access. The Services are provided "as is" and "as available" without warranties of any kind.


Procurement Outcomes


While we use our expertise to provide quality procurement services, we cannot guarantee specific outcomes, cost savings, or supplier performance. Business decisions based on our Services are made at your own risk.


Third-Party Services


Our Services may include references or links to third-party services or suppliers. We are not responsible for the availability, content, or practices of third parties.


10. Limitation of Liability


To the maximum extent permitted by law:


  • ProQ Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages

  • Our total liability for any claim arising from these Terms or our Services shall not exceed the amount paid by you for the Services in the twelve months preceding the claim

  • These limitations apply regardless of the legal theory on which the claim is based


11. Indemnification


You agree to indemnify, defend, and hold harmless ProQ Services, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:


  • Your use of the Services

  • Your violation of these Terms

  • Your violation of any rights of another party

  • Any content you submit to the Services


12. Governing Law and Dispute Resolution


Governing Law


These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law provisions.

Dispute Resolution


Any dispute arising from these Terms or our Services shall be resolved through:

  1. Good faith negotiations between the parties

  2. If negotiations fail, binding arbitration in accordance with Lebanese arbitration rules

  3. The arbitration shall be conducted in Beirut, Lebanon

  4. The language of arbitration shall be [English/Arabic]

13. Modifications to Terms


We reserve the right to modify these Terms at any time. We will notify you of material changes by:


  • Posting the updated Terms on our website

  • Updating the "Last Updated" date

  • Sending notice to registered users via email

Your continued use of the Services after modifications constitutes acceptance of the updated Terms.


14. Termination


Either party may terminate the use of Services at any time by providing written notice. Upon termination:


  • All rights and licenses granted to you will immediately cease

  • You must stop using our Services

  • All provisions that by their nature should survive termination shall remain in effect


15. General Provisions


Entire Agreement


These Terms constitute the entire agreement between you and ProQ Services regarding the use of our Services.


Severability


If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.


Waiver


Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


Assignment


You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure


Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.


16. Contact Information


For any questions or concerns regarding these Terms of Use, please contact us at:

ProQ Services


Email: info@proqservices.com
Website: proqservices.com
Address: Achrafieh, Syoufi

By using our website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.