Privacy Policy for ProQ Services
Last Updated: 8/6/2025
Effective Date: 8/6/2025
1. Introduction
ProQ Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proqservices.com or use our procurement services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
Full name
Email address
Company name and position (if applicable)
Phone number (if provided)
Any other information you choose to provide when contacting us or requesting our services
Automatically Collected Information
When you visit our website, we automatically collect certain information through Google Analytics, including:
IP address
Browser type and version
Device information
Pages visited on our website
Time and date of visits
Time spent on pages
Referring website addresses
General geographic location (country/city level)
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our procurement services
To communicate with you about our services
To respond to your inquiries and fulfill your requests
To send you service-related emails and updates
To improve our website and services
To analyze website usage and optimize user experience
To comply with legal obligations
To protect our rights and prevent fraud or illegal activities
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
Business Protection: We may disclose information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure server infrastructure
Encryption of sensitive data transmissions
Regular security assessments
Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Objection: Object to the processing of your personal information
Portability: Request a copy of your data in a structured, commonly used format
Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Used by Google Analytics to understand how visitors interact with our website
You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. International Data Transfers
As we are based in Lebanon, your information is processed and stored in Lebanon. If you are accessing our services from outside Lebanon, please be aware that your information may be transferred to, stored, and processed in Lebanon where our servers are located.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
ProQ Services
Email: info@proqservices.com
Website: proqservices.com
Address: Achrafieh, Syoufi
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
